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Frequently Asked Questions
How does eZhire Work?
At eZhire, we don't require customers to provide a deposit on any car rental. This makes it easy and convenient for our customers to get the vehicle they need when they need it.
We're committed to making your car rental experience as frictionless as possible.
That's why we don't require a deposit when you rent with us. We believe that deposits for car rentals are a thing of the past, and we're excited to offer our customers a simpler way to rent.
eZhire offers the fastest delivery, anywhere, on-demand, 24/7 as well as free pickup in Riyadh.
When you're planning a trip, the last thing you want to worry about is transportation. With eZhire, you can easily order a car rental online, so you can focus on what matters most: enjoying your trip.
We're breaking down the barriers to car rental for as many people as possible. By making it more affordable and accessible, we're opening up new opportunities for everyone.
eZhire wants to make sure that everyone has the opportunity to order a car, regardless of their background.
We believe that everyone deserves the chance to enjoy the freedom of the open road.
Unlike traditional car rental companies, we accept debit cards as payment for ordering a car.
There is a wide selection of cars available on the app, and we can get you whatever car you want. If not, we’ll get you an upgrade at the same price.
eZhire offers monthly car rentals in Riyadh at highly discounted and competitive rates. We have a large fleet of cars to choose from, so you can find the perfect one for your needs.
Plus, our app makes it easy to reserve a car for any length of time. Contact us today to learn more about our monthly car rental services.
Absolutely. We have a team of experienced, reliable, and safe drivers who will take you wherever you need to go.
Our rates are very reasonable, and we always offer the best possible service. Contact us today for more information or to book your ride.
We are open 24/7.
You can order a car rental on the eZhire app, and get it delivered, on-demand. The app offers an easy way to compare prices and find the best deal for your needs. You can also order a car for as little as one day or for as many months as you like. So if you need a car for a short trip, or if you're planning a longer vacation, the eZhire app has you covered. Plus, there's no need to worry about hidden fees or add-ons; all of our rates are upfront and transparent. No deposit is required.
If you have any problems with your car rental, please don't hesitate to contact us through the chat on the eZhire app. We're here to help make your rental experience as smooth as possible!
We want to make car rental as easy and accessible as possible, which is why we don't require a deposit. We believe that every person should have the opportunity to drive, and that's why we work hard to break down the barriers to car rental.
Plus, our rates are always affordable, so you can get behind the wheel without breaking the bank.
You can absolutely extend your rental from the app. In fact, I always recommend that people do it ahead of time to avoid any possible issues.
However, please keep in mind that you have to do it at least 3 hours before the end of your rental. That way, you're not left scrambling if something comes up. For more, please check out the extension and collection policy.
Delivery & Pick Up
Yes, you can get your rental car delivered and collected from eZhire. It's perfect for those who don't want to deal with the hassle of picking up and dropping off a rental car at a rental agency.
If you do not make payments, we will start the force collection procedure. This means that your car will be immobilized until you pay the amount you owe.
We strongly advise against this, as it will only cause you more stress and headaches. Make payments on time to avoid any such issues. Thank you for understanding.
Yes, the vehicle must be returned at the same time as delivery/self-pickup, If not then a penalty of 1-day charge is applicable. Collection/Self-return must be raised via the app at least 1 hour prior to your return time.
Rates, Payments & Add-ons
If you've placed an order and change your mind, don't worry – we don't charge cancellation fees if you cancel before the car is dispatched.
Once the driver is on their way to pick you up, though, the fee will stand. If you have any questions, get in touch with our customer service team. We're always happy to help!
To add a payment card on the app, you can either add it to your wallet or else during the ordering process. If you're adding it to your wallet, just open up the menu and select 'Add Credit/Debit Card'.
If you're adding it during the ordering process, first enter your shipping address and then select 'Payment Method. From there, just tap on 'Add Credit/Debit Card' and enter all of the required information.